TRUST
Before listing a property, our team checks that it's real and that what you see is what you'll get.
We confirm who is responsible. For apartments and houses, we verify the owner's or manager's identity.
We check that the address and map pin are correct.
Photos show the real property and are up to date.
We check that the listed amenities (breakfast, pool, Wi-Fi...) exist.
We agree in writing on price, availability, check-in and cancellation policy.
We only show real ratings. A Google rating comes from the property's public Google Maps listing and we link to the source. Tripya reviews can only be left by people who stayed with a booking.
Message us on WhatsApp with your booking number. We'll review it with the property and help you find a solution.
Message us on WhatsApp